100% Customer Guarantee: At
Burntrax Music, Each product we offer is designed to
"Move, Groove &
Improve" you and your
participants. If, for any reason, your purchase does not
meet your expectations,
you may return it within 30 days for Exchange, or
a Burntrax Music account credit for the amount
of
the purchase price (less shipping and handling).
Defective Items: If you
receive a defective product, please call our office at
1-800-672-TRAX (8729) or
email details to our customer support
at esupport@burntrax.com.
All items must be returned to us within
30 days from the date of purchase for a
replacement.
Incorrect Shipments: If
you are sent the wrong product please send it back to us
unopened within 30
days and we will be glad to replace it for
the correct item.
Lost Orders: If you
haven't received your package within allotted delivery times (See
Shipping Info)
please let us know and we will do whatever we
can in assisting you to get your package.
If you have any additional
questions or problems, please contact customer service at
1-800-672-TRAX
(8729) or email details to our customer support
at esupport@burntrax.com.
|
